WhatsApp

Connect your WhatsApp Business account to Handoff.

Integrate your WhatsApp Business account to respond to customers directly from Handoff.

Setup Instructions

  1. Go to Channels in your user menu and click Add Channel.
  2. Select WhatsApp.
  3. You will be prompted to use the embedded signup flow which requires logging in with your Facebook/Meta App credentials.
  4. Go through the wizard in the pop-up to select/create a WhatsApp Business Account and selecting/adding a phone number.
  5. Once you complete the pop-up wizard steps, it will close and you'll see the process messages connecting your phone number to Handoff.
  6. Click Done once the process completes.