Automate Customer Conversations with WhatsApp & Microsoft Copilot Studio Integration
Leverage native integration with Microsoft 365 and secure enterprise APIs to connect with over 2 billion active global users.
The Handoff AI Inbox is free during the BETA phase. We aim to offer the most competitive pricing once out of beta.
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Why Microsoft Copilot Studio and WhatsApp combination works?
The Brain: Microsoft Copilot Studio ðŸ§
Native integration with Microsoft 365 and secure enterprise APIs
- Safely access proprietary company knowledge bases.
- Execute complex backend workflows securely.
- Maintain strict enterprise-grade compliance and data governance.
The Muscle: WhatsApp 💪
Unparalleled 98% average open rates
- Reach customers on the messaging app they check daily.
- Provide end-to-end encrypted support conversations.
- Share rich media, documents, and location data instantly.
Why use Handoff for this integration?
Connecting Microsoft Copilot Studio to WhatsApp on your own requires complex API routing, server maintenance, and dealing with edge cases. Handoff provides the enterprise-grade infrastructure to make it work on day one.
- The Seamless Human HandoffConnecting Microsoft Copilot Studio to WhatsApp on your own requires complex API routing, server maintenance, and dealing with edge cases. Handoff provides the enterprise-grade infrastructure to make it work on day one.
- Unified Omni-Channel InboxDon't silo your data. Conversations from WhatsApp live right alongside your website chat, emails, and social DMs, giving Microsoft Copilot Studio and your live agents the full historical context of every customer.
- Zero-Maintenance ConnectivityPlatform rules and API limits change frequently. We manage the technical plumbing so your Microsoft Copilot Studio integration stays online and compliant 24/7/365.
Frequently Asked Questions
By using deep enterprise data integration, our platform instantly handles inquiries from your over 2 billion active global users. This eliminates unanswered emails and delayed support tickets and ensures 24/7 coverage.
Microsoft Copilot Studio provides secure, business-ready automated workflows which perfectly complements WhatsApp's unparalleled 98% average open rates. It is ideal for internal data retrieval and strict compliance environments.
Yes, our omni-channel inbox ensures a seamless human handoff when Microsoft Copilot Studio detects complex scenarios, keeping the user experience on WhatsApp entirely frictionless.
Yes, our application makes is super easy to use any communication channel with any AI agent. That includes switching from Microsoft Copilot Studio to another AI or LLM when using for WhatsApp automation.